Effective Date: May 11, 2026

Welcome to Brothers Medical Delivery LLC (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the information you share with us through our website and communication channels.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, request services, or interact with our business online.

We may collect the following types of information:

When you contact us, request services, submit a form, or communicate with us, we may collect:

• Name
• Company or Facility Name
• Email Address
• Phone Number
• Delivery Information
• Business Address
• Any information voluntarily submitted through forms or messages

When visiting our website, certain technical information may automatically be collected, including:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

Information collected may be used to:

• Respond to inquiries
• Coordinate and manage delivery services
• Improve customer service
• Communicate operational updates
• Improve website performance and user experience
• Maintain business records and security
• Provide requested support or information

We do not sell personal information to third parties.

Brothers Medical Delivery LLC understands the importance of confidentiality, professionalism, and secure handling within the healthcare and medical transportation industry.

We are committed to implementing operational practices designed to help protect sensitive information and maintain professional handling procedures during communication and service coordination.

Brothers Medical Delivery LLC supports privacy-conscious operational procedures and professional standards within the medical transportation industry.

However, users should avoid submitting sensitive patient medical records or protected health information through unsecured website forms, chat systems, or public email unless specifically instructed through secure communication channels.

Our website may use cookies, analytics tools, and similar technologies to:

• Improve website functionality
• Monitor traffic and performance
• Enhance user experience
• Understand visitor behavior

Users may adjust browser settings to disable cookies if preferred.

Our website may integrate third-party services including:

• GoDaddy website tools
• Live chat or messaging systems
• Analytics providers
• Email communication platforms
• Embedded maps or social media features

These third-party services may collect information according to their own privacy policies.

We take reasonable administrative and technical precautions to help protect submitted information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed as completely secure.

You may:

• Request updates or corrections to submitted information
• Request removal of your contact information from our records when applicable
• Contact us regarding privacy-related concerns

To make a request, please contact us using the information below.

Brothers Medical Delivery LLC reserves the right to update or modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

Brothers Medical Delivery LLC
Lehigh Valley & Surrounding Areas
Phone: 484-691-8805
Email: brian@brothersmedicaldelivery.com
Website: www.brothersmedicaldelivery.com

Delivering Care. Protecting Lives.